At Repairwala, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and use our services. By accessing and using our website, you agree to the practices described in this policy. **1. Information We Collect** We collect both personal and non-personal information when you use our services or interact with us. Personal information may include details such as your name, phone number, email address, and physical address, which we gather when you request services, register on our website, or communicate with us. Additionally, we may collect non-personal information, such as technical data, including IP addresses, browser types, and usage statistics. This helps us to improve the performance of our website and better serve your needs. **2. How We Use Your Information** The information we collect from you is used for several purposes to enhance your experience with us, including: - **Processing Service Requests:** We use your information to process and fulfill any service requests you may make. - **Communication:** We may contact you regarding your service requests, important updates, promotions, or any changes to our services that may affect you. - **Website and Service Improvement:** We analyze the information collected to continuously improve the functionality and performance of our website and the quality of the services we offer. - **Customer Support:** Your contact information helps us provide effective and efficient customer support. - **Legal Compliance:** We may use your data to comply with applicable laws, regulations, or legal processes and enforce our terms of service. **3. Data Protection** We are dedicated to maintaining the security of your personal information. To protect your data from unauthorized access or disclosure, we use industry-standard security measures. This includes the use of secure servers and encryption technology to ensure the confidentiality of your personal details. **4. Sharing Your Information** Your personal information is kept confidential. We do not sell, rent, or share your data with third parties for marketing purposes. However, we may share your information with trusted service providers who help us fulfill services, process payments, or manage our website operations. These third parties are bound by confidentiality agreements and are restricted from using your data for purposes other than what is necessary to support our services. In certain situations, we may be required to disclose your information, such as when we are compelled by law, to comply with legal processes, or to protect our rights, property, or the safety of our users. **5. Cookies and Tracking Technologies** Our website may utilize cookies and other tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us personalize content, analyze website usage, and enhance overall performance. You can manage your cookie preferences through your browser settings, though disabling cookies may affect some features of our website. **6. Your Rights** You have the right to access, correct, or delete your personal information at any time. If you wish to update your details, delete your information, or make any other privacy-related requests, please reach out to us using the contact details provided below. We will make every effort to fulfill your request in a timely manner. **7. Changes to This Privacy Policy** We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. Any updates or revisions to this policy will be posted on our website, and we will notify you when significant changes are made. **8. Contact Us** If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to get in touch with us at: