Welcome to Repairwala! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services. **1. Services Provided** Repairwala provides professional repair services for various electronic devices, including Air Conditioners (ACs), Washing Machines, Refrigerators, and other related appliances. We also offer installation and repair services for AC projects and electrical projects. Our services are available to customers in Lucknow and surrounding areas. **2. Eligibility** You must be at least 18 years old to use our website and services. By using our services, you represent that you are eligible to enter into a binding contract and are not prohibited by law from using such services. **3. Service Requests** To request our repair services, you must provide accurate and complete information, including your contact details, appliance information, and service requirements. By submitting a service request, you authorize us to access and repair your appliances. **4. Pricing and Payment** All service prices will be clearly communicated before the work is performed. Repairwala reserves the right to modify its pricing at any time without prior notice. Payments for services are due upon completion of the service, and we accept various payment methods as outlined on our website. Any additional charges incurred during the service, such as parts or materials, will be communicated and approved in advance. **5. Service Completion and Warranty** Repairwala provides a warranty on the services performed. This warranty covers the repairs and services provided but does not cover damages resulting from misuse, accidents, or external factors. If you encounter issues with the service within the warranty period, please contact us for assistance. **6. User Responsibilities** You agree to: - Provide accurate and complete information when using our services. - Ensure that your appliances are accessible and safe for our technicians to work on. - Cooperate with our technicians and follow any instructions provided during the repair process. - Not engage in any unlawful or prohibited activities while using our website or services. **7. Privacy** By using our services, you agree to the collection, use, and processing of your personal information as outlined in our Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled securely. **8. Limitation of Liability** Repairwala is not liable for any indirect, incidental, or consequential damages arising from the use of our services, including but not limited to loss of data, revenue, or profits. Our liability is limited to the total amount paid for the services rendered. **9. Cancellation and Refunds** If you wish to cancel a service request, please notify us as soon as possible. Cancellations made before the technician arrives may be eligible for a full refund. Once the service has been completed, refunds may not be possible unless otherwise specified. Refunds are provided at the discretion of Repairwala. **10. Changes to Terms and Conditions** Repairwala reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on our website, and the updated Terms will apply to all future use of our services. It is your responsibility to review these Terms periodically. **11. Governing Law** These Terms are governed by the laws of India, and any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Lucknow, Uttar Pradesh.